Ds Outbound Sales Spec 2 (ind) at Meridian

Job Description

Wells Fargos Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision and design every product and service with our customers in mind.It starts with you. We must attract, develop, retain and motivate the most talented people those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.Join the #1 Used Auto lender (Source: Autocount)Our Dealer Services team is one of the nations leading auto lenders. The team offers integrated financial services solutions designed primarily for the auto dealer community, providing financing and related services to both dealers and consumers nationwide.Reporting to the Regional Business Center Manager, Outbound Sales Specialist 2 is responsible for indirect auto sales activity within a designated territory. This individual will make outbound calls with the objective of building relationships with our dealer customers, selling our programs and capturing business from a remote group of dealers. This individual will partner with all levels of management within their Regional Business Center and Corporate Matrix Manager(s) to define and execute standardized Wells Fargo Dealer Services sales and marketing practices.This position requires collaboration with all departments (credit, operations, business development, collections and matrix), including vendors and national/regional account representatives. Promote and share best practices within Wells Fargo Dealer Services. Manage, meet and exceed all performance plans, to include mix, volume, conversion ratios and operational issues. Requires advanced knowledge of company, products and/or services. Requires advanced problem solving and /or sophisticated sales techniques. Responsible to promote a mutually beneficial relationship with dealerships while keeping all customers informed of any up-to-date Wells Fargo Dealer Services products and programs. Responsible for establishing profitable relationships, improving current dealer relationships, and terminating non-performing dealers. Other duties as assigned.

Job Requirements

* Basic Qualifications:
2+ years sales and customer service experience with 1+ years of outbound/telemarketing sales experience.

* Minimum Qualifications:
Demonstrated experience in listening, eliciting information efficiently, comprehending and resolving complex customer issues. Strong problem solving, sales, customer service, organizational, and written and verbal communications skills. Intermediate knowledge of financial products, services and operations. Strong PC skills including ability to troubleshoot common problems and navigate the internet and intranet.
Country: USA, State: Idaho, City: Meridian, Company: Wells Fargo.