Training & Quality Specialist Meridian, Idaho at Boise

Description:

OptumHealthis currentlyseeking a motivated Training and Quality Specialist for our new positions in theBoiseIdaho area. This would includingdeveloping and implementing the training programs for all levels of staff. This positionsupports theQuality Improvement Director in oversight of quality improvement efforts related to clinical quality performance measures and performance improvement projects. Supports Quality Improvement Committee process.

Primary Responsibilities:

Supports the Quality Improvement (QI) program and activities, including the QI committee structure

Coordinates quality projects in collaboration with internal teams and external stakeholders

Develops training programs and curriculum modules for all levels of staff to increase employee awareness of contract and performance requirements

Prioritizing training initiatives and educational efforts to ensure urgent issues are addressed promptly and resolved

Designing and developing clinical training programs and curriculum modules

Coordinating and scheduling the implementation of training

Assisting project teams in identifying performance issues

Conducting new hire orientation and systems training

Monitors compliance with established performance standards, assisting project teams in identifying performance issues, generating solutions for identified problem areas and driving action plans to maintain compliance with contract requirements

Evaluates quality and training program effectiveness

Manages quality of care concerns

Reports on the status of quality projects for senior management

Works on special projects as assigned

Prioritizes quality and training initiatives and educational efforts to ensure urgentissues are addressed promptly and resolved

Designs appropriate communications, training, and performance support materials
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture thats focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact thats greater than youve ever imagined.

To learn more about our Optum Idaho growth, please visit http://optumidaho.com/index.htm

Job keywords: behavioral health, managed care, Quality, QI, training, CMS, HEDIS, NCQA, JCAHO, Meridian, ID, Idaho

Qualifications:

Masters Degree
Licensed and registered as behavioral health professional in the State of Idaho; Current non-restricted license strongly preferred.
Previous Trainingexperience required
Previous Quality Improvementexperience required
Familiar with regulatory and accreditation agencies and their QI requirements, including CMS, HEDIS and NCQA/JCAHO
Intermediate proficiency with MS Office applications specifically MS Word and PowerPoint; able to work in MS Excel, and excellent writing skills required
Research methodology and statistical analysis skills preferred
Demonstrated experience with assessing training effectiveness, customer needs/requirements and learner retention, preferred
Background in instructional design, strongly preferred
Familiarity or knowledge of SnagIt, Visio, Flash, Dreamweaver or Authorware is a plus
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.


Country: USA, State: Idaho, City: Boise, Company: UnitedHealth Group.